What is the CSS Department?
The CSS Department is the result of the merger of the two departments that come into greatest contact with our clients: Customer Service and Support. This department is made up of a team of people who deal directly with our clients and report to the Commercial Director.
“One of our goals at NTL is to cement the loyalty of our clients through the quality of our work and the positive attitude of our team of staff.”
At present, the main differentiating factors that set us apart from our competitors are the quality, training and level of responsibility of the staff who form part of our organizational structure and provide our customer service. These details are what set us apart from the rest. This is the byword and the added value of NTL: We don’t invent excuses, we find solutions.